Must be able to walk, bend, lift, kneel, stand, push and pull, during an 8-hour shift.

Demonstrated ability to learn and communicate a variety of information to customers regarding casino products and services.

Must be able to document and articulate information clearly.

Must have outstanding interpersonal, communication and customer service skills.

We maintain a drug-free workplace and perform pre-employment substance abuse testing. We are proud to be an EEO/AA employer M/F/D/V.

Performs all other duties as assigned by management.

Develop and maintain a knowledge of all Company facilities, as well as marketing promotions and events, and is prepared to answer guests questions accordingly.

Acts as a service liaison with other departments, and contacts the appropriate team member/job classification to assist customers with various service needs on the casino floor.

Proactively recognizes opportunities for an improved guest experience and executes or makes suggestions to management.

Use only approved cleaning tools and materials.

Follow all Material Safety Data Sheet guidelines.

Able to discern above standard versus below standard guest service conditions and react appropriately.

Provides customers with information relating to player cards, marketing events, gaming products, hours of operation, and other services and amenities.Uses only designated cleaning products supplied by management.Monitors and troubleshoots the physical condition of carpeting, upholstery, furnishings and equipment in assigned areas, and reports items in need of repair.Removes debris and trash from areas to keep the physical property, including exterior areas such as the parking lot, in spotless condition.Deep cleans, vacuums, polishes and details specific areas of the building during the assigned shift.Performs all duties and tasks with courtesy and enthusiasm, adding to the overall environment of fun and excitement for guests.

Ensures that the front and back of house areas are spotless, fully functional and aesthetically pleasing for guests, while serving as an information and service ambassador for the company.

Jobs at parx casino